I’m sorry that this is such a long story, but it seemed like something I should share with you guys since this website has become my safe haven for my serving troubles. It gives me comfort knowing that I am not alone fighting these people… I’ve been serving about a year and three months, so I know how to do my job. I know my steps of service, how to upsell, how to handle complaints, and I generally give excellent service to the point my managers get a lot of praise and compliments on me.
However, last Friday I was struggling to keep myself afloat during the shift.
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